Cutting corners: Amazon and Microsoft have collaborated with India's Central Bureau of Investigation (CBI) to bust fake tech support centers that affected over 2,000 of their customers, mainly in the ...

MacTank, a network of Macintosh experts founded in 1999, provides outsourced tech support for Mac-OS software companies. Their business depends on connecting customers with the right expert on demand: ...

The following post contains spoilers of Reply All episode #102: Long Distance, which was released on July 27, 2017. If you don't wish to know what happens in that episode, read no further. But we ...

In brief: The web is populated with popup 'virus alerts' urging people to call the included phone numbers so the issues can be fixed. Tech-savvy users know these are scams, most of which originate ...